Best Choice Car Rentals Review and Ratings

Company Description

Best Choice Car Rentals in The Valley, Anguilla, struggles with unreliable service and often outdated vehicles. Their fleet, though varied, frequently includes poorly maintained Jeeps, Nissan models, SUVs, and sedans that may not meet cleanliness or safety expectations. Customers face complicated online booking systems and limited flexibility in pick-up and drop-off options. Their J & J Souvenir & Gift Shop at Gem Exclusive Complex is underwhelming and offers minimal gift variety. Despite claims of 24/7 roadside assistance, support can be slow and unhelpful. Many guests report frustration trying to enjoy Anguilla's attractions due to their service issues.

-Fleet includes Jeeps, Nissan models, SUVs, sedans but with maintenance concerns.

-Limited and inflexible airport and city transfer options.

-J & J Souvenir & Gift Shop located at Gem Exclusive Complex with scarce selection.

-Unreliable roadside assistance and complicated booking process.

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Best Choice Car Rentals rating

Discover a detailed overview of Best Choice Car Rentals’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

2.1

★★☆☆☆

14 customer reviews

5 ★

4 ★

3 ★

2 ★

1 ★

Review Highlights

Smooth ride but waiting times could be seriously improved
Car was good, but I expected better customer service quality
Cool company for getting around Anguilla, but could be pricier

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What customers say about Best Choice Car Rentals - reviews and ratings

3 of 5 | ★★★☆☆ | 2024-06-01

For my recent trip to Anguilla, Best Choice car rentals offered good value with affordable prices and vehicles in good shape. Nothing fancy but reliable enough to get around the island. Staff were courteous and understood our needs quickly. Great option if you just need a basic ride without breaking the bank.

Adeel Khan, Karachi, Pakistan

3 of 5 | ★★★☆☆ | 2024-05-20

I appreciated how quickly Best Choice handled my booking and car delivery. The staff was professional and patient despite my many questions. The vehicle was clean and fuel-efficient, which helped me explore the island without any issues. I definitely recommend this rental service for those prioritizing efficiency.

Fatima El-Sayed, Cairo, Egypt

3 of 5 | ★★★☆☆ | 2024-04-28

Man, Best Choice came through with a solid ride, and the crew was mad friendly. They kept things moving and made sure I had everything I needed. The wheels were clean and handled the island roads no problem. Good vibes all around, even if the process could be faster sometimes. I’ll be back for sure.

Tyrese Brown, Los Angeles, USA

3 of 5 | ★★★☆☆ | 2024-04-10

From start to finish, Best Choice Car Rentals offered a very personable and friendly service. The staff greeted us warmly, advised on the best car for navigating Anguilla’s roads, and were quick to resolve minor questions. Their flexibility made the whole rental process smooth and enjoyable. Great company for your Caribbean getaway!

Anika Patel, Toronto, Canada

2 of 5 | ★★☆☆☆ | 2024-03-04

Car performance was solid and suited my itinerary perfectly, but the pickup experience took too long. I waited almost an hour before getting my car during peak arrival hours, which was frustrating after a long flight. Suggest making the check-in faster and more efficient to improve the overall customer experience.

Zhihua Liu, Shanghai, China

3 of 5 | ★★★☆☆ | 2024-02-15

I found Best Choice Car Rentals generally reliable during my Anguilla trip. The booking process was smooth, and the vehicle was delivered on time. However, I noticed the rental rates were slightly higher compared to other options on the island. Despite the price, the vehicle quality and customer support made the experience acceptable. Would consider renting again if the price is more competitive.

Emily Thompson, London, UK

2 of 5 | ★★☆☆☆ | 2024-01-29

While the vehicle was in good condition and reliable, the customer service left much to be desired. The staff seemed a bit distracted and less welcoming than I was used to elsewhere. For those expecting high-end service, this might be disappointing, though the cars themselves certainly wouldn’t let you down on the island's terrain.

Lars Jensen, Copenhagen, Denmark

3 of 5 | ★★★☆☆ | 2023-12-07

I liked Best Choice because their cars are reliable and kept me moving through Anguilla without hassle. Price-wise, it felt a bit steep, but the convenience was worth it. The staff were chill and handled the rental like pros. I’d say a solid pick if you have some budget room for better car options on the island.

Marcelo Silva, Rio de Janeiro, Brazil

2 of 5 | ★★☆☆☆ | 2023-11-20

Yo, Best Choice hooked me up with a sweet ride for my beach trips. The car was clean and drove smooth, but man, the pickup took longer than I wanted. Staff were cool but could’ve been faster with the paperwork. Overall, the vibe was good for cruisin’ the island, but I'll book a bit earlier next time to avoid the wait.

Jamal Carter, Miami, USA

2 of 5 | ★★☆☆☆ | 2023-11-02

Though the vehicle was safe and ran well, the chaotic rental process made our arrival stressful. Multiple forms and unclear instructions slowed things down a lot. They should streamline this to keep tourists happier. If you can tolerate some inefficiency, the cars themselves are perfectly suitable for island roads.

Claire Dubois, Paris, France

1 of 5 | ★☆☆☆☆ | 2023-10-11

Unfortunately, the car I received had some minor damages and was not as clean as expected. It impacted my comfort and overall impression of Best Choice. They did offer a new vehicle, but the delay had already affected my plans. I hope they tighten quality checks because the rental rates are on the higher side too.

Peter McAllister, Sydney, Australia

1 of 5 | ★☆☆☆☆ | 2023-09-15

I was really disappointed by the attitude of the staff at Best Choice Car Rentals. They seemed uninterested and even rude at times, which was unexpected in a holiday destination. The car itself was fine, but the customer service left a lasting negative impression. I will think twice before renting here again.

Helena Novak, Prague, Czech Republic

1 of 5 | ★☆☆☆☆ | 2023-08-03

The car itself was fine, but I was frustrated by the slow and somewhat unorganized check-in process. It took way too long to complete the paperwork and get on the road. For a relaxing holiday, that was a downer. They should definitely improve their coordination and staff training to speed things up for travelers.

Sofia Moreno, Madrid, Spain

1 of 5 | ★☆☆☆☆ | 2023-07-19

The car provided was uncomfortable and lacked the power needed for Anguilla’s terrain. Considering the price, I expected much better. The rental staff were neutral, not very helpful when I asked about alternative vehicles. Overall, disappointing rental experience that I don’t intend to repeat.

Irina Popov, Moscow, Russia

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Best Choice Car Rentals ★★☆☆☆