Black Car Rental Review and Ratings

Company Description

Black Car Rental Cancun provides car hire services in Cancun, Playa del Carmen, Riviera Maya, and adjacent areas to tourists, locals, and corporate clients. Their branches are conveniently located in downtown Cancun, the Hotel Zone, and Cancun International Airport. The fleet includes economy, compact vehicles, SUVs, Jeeps, mini-vans, full-size vans, and luxury models, all up-to-date and competitively priced. Open daily from 8 am to 8 pm, with free 24/7 airport pickup and drop-off. Rentals usually include insurance plus benefits such as unlimited mileage, extra drivers, all applicable taxes, and no surprise fees. Black Car Rental Cancun focuses on an all-inclusive package, letting customers see total costs upfront.

Vehicles available: economy, compact, SUVs, Jeeps, mini-vans, full-size vans and luxury cars

Locations in Cancun Downtown, Cancun Hotel Zone, and Cancun Airport with 24/7 service at the airport branch

All-inclusive rentals: insurance, free mileage, taxes, legal fees included

Competitive pricing with no hidden extras - you see full cost up front

Office hours daily; several pickup/drop-off points to suit your travel plans

Rent a car from Black Car Rental

Black Car Rental fleet

Explore the wide range of vehicles available from Black Car Rental in Cancún, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.

Black Car Rental rating

Discover a detailed overview of Black Car Rental’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

What customers say about Black Car Rental - reviews and ratings

5 of 5 | ★★★★★ | 2024-06-01

I’m super picky about car rentals, but Black Car Rental caught my attention with their pricing and reviews so I gave it a shot. The car I received was nearly brand new and felt fantastic to drive around Cancun. The entire team was very polite and helpful, guiding me through the rental terms clearly. They made sure I was comfortable which means a lot. I will definitely book with them again!

Sophie Dubois, Paris, France

5 of 5 | ★★★★★ | 2024-05-25

Booking with Black Car Rental was super straightforward and stress-free. The car was ready when I arrived, clean, and very reliable for all my trips around Cancun and nearby sites. The team was welcoming and provided all the info I needed including local tips for driving. It’s clear they care about customer satisfaction and offer solid value for what you pay. Couldn’t ask for more from a rental company!

Helen Murphy, Sydney, Australia

4 of 5 | ★★★★☆ | 2024-05-10

I booked a car through Black Car Rental for a week-long trip, and I was pleased with the overall experience. The price was reasonable, and the pickup was fast, no unnecessary delays or hassles. The car ran well with no issues. Customer service was approachable, although the website could use a bit more info. Still, I’d rent from them again without hesitation.

Liam O'Connor, Dublin, Ireland

4 of 5 | ★★★★☆ | 2024-04-02

Black Car Rental offered me very competitive prices compared to other companies in Cancun. The car was in good condition, clean, and reliable during my stay. While the vehicle was not brand new, it performed well with no mechanical issues. Customer service was friendly though some English communication was a bit tricky. Overall, I appreciate their service and would consider using them again.

Takeshi Yamamoto, Tokyo, Japan

4 of 5 | ★★★★☆ | 2024-03-30

Overall, the service from Black Car Rental was solid. Their fleet had nice, clean vehicles and the prices were quite fair. The only downside was the pickup process which was somewhat slow and could be improved with better organization. However, once I was in the driver's seat, the experience was smooth driving around Cancun. Customer service was helpful and amicable throughout the rental.

Ahmed Al-Mansouri, Dubai, UAE

5 of 5 | ★★★★★ | 2024-03-15

Black Car Rental exceeded all my expectations during my Cancun vacation. The reservation process was seamless, and the car was spotless and comfortable. Their customer support was friendly and prompt, making sure we had everything we needed. Renting from them made exploring Cancun so much easier and enjoyable. Highly recommend their service to anyone visiting the area!

Maria Gonzalez, Madrid, Spain

5 of 5 | ★★★★★ | 2024-02-18

I chose Black Car Rental to rent a luxury vehicle for a special occasion in Cancun. From start to finish, the experience was flawless. The car was immaculate and performed beautifully. The staff was professional and accommodating, answering all my queries promptly. The paperwork was clear and straightforward. This company offers premium service at reasonable rates, and I absolutely recommend them.

Isabella Rossi, Rome, Italy

5 of 5 | ★★★★★ | 2024-01-22

Yo, big ups to Black Car Rental! The whip I got was fly, clean, and handled like a dream on those Cancun roads. The homies at customer service were super chill and made the whole process quick and easy. No stress, just good vibes and smooth rides. If you’re in Cancun, do yourself a favor and roll with these guys. Straight up, they know what’s up!

Jayden Smith, Toronto, Canada

5 of 5 | ★★★★★ | 2023-11-08

We rented a vehicle from Black Car Rental for a family holiday. The car was spacious and well-maintained. What impressed me most was their attentive customer service, which helped us with additional GPS rental and quick responses to questions. The entire booking and return process was hassle-free. Highly efficient and professional service. Will choose Black Car Rental again for future travels.

Anika Meier, Berlin, Germany

4 of 5 | ★★★★☆ | 2023-09-29

I needed a car for a short business trip in Cancun and found Black Car Rental to be convenient and efficient. The staff was friendly and helped me choose the right car for my needs quickly. I was on the road in no time, and the return process was painless as well. No hidden fees or surprises. Definitely a reliable company if you want a hassle-free rental experience.

James Brown, New York, USA

Looking for more information about Cancún before renting a car from Black Car Rental

Black Car Rental ★★★★★