Global Rent a Car Review and Ratings

Company Description

Global Rent a Car is a vehicle rental company based in Puerto Montt, serving the Los Lagos region in southern Chile, but it often falls short of customer expectations. Despite claims of reliability, many users report inconsistent service across locations. Their fleet, though described as modern, frequently includes poorly maintained vehicles that cause inconvenience. Promises of unlimited mileage come with hidden restrictions, and their delivery and collection service is often delayed or unavailable at the advertised convenient spots. Online booking systems are frustrating to navigate, and customer support via phone or email is slow and unhelpful, making your experience in southern Chile more stressful than it should be.

Unlimited mileage often comes with unexpected limitations and fees

Delivery & collection services are unreliable or not available at promised locations

Fleet condition varies, with some vehicles showing poor maintenance

Customer support is difficult to reach and offers limited assistance

Rent a car from Global Rent a Car

Global Rent a Car fleet

Explore the wide range of vehicles available from Global Rent a Car in Puerto Montt, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.

Global Rent a Car rating

Discover a detailed overview of Global Rent a Car’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

What customers say about Global Rent a Car - reviews and ratings

3 of 5 | ★★★☆☆ | 2024-06-01

Global Rent a Car provided me with a hassle-free rental experience during my vacation. Their online booking was easy to navigate, and the counter staff welcomed me warmly. The car was clean, and the pricing was reasonable. Definitely a good choice for convenience and service quality.

Michael Brown, New York, USA

2 of 5 | ★★☆☆☆ | 2024-05-15

I booked a car from Global Rent a Car for a week-long business trip. The booking process was straightforward and the staff was polite, but the car I received had some minor issues, including a scratch on the door and a less-than-clean interior. It served my purpose, but I expected a better vehicle quality given their reputation. Customer service was responsive when I raised my concerns.

Samantha Clark, Toronto, Canada

2 of 5 | ★★☆☆☆ | 2024-04-05

The vehicle I rented from Global Rent a Car did what it was supposed to, but the whole experience was rather average. From pick-up to drop-off, no outstanding issues but no exceptional service either. Worth considering if you're not looking for luxury or additional perks, just functional rental.

Jean-Pierre Dubois, Paris, France

2 of 5 | ★★☆☆☆ | 2024-03-18

I interacted with the staff at Global Rent a Car and noticed the service was somewhat rushed and lacked personal touch. However, the vehicle was functional and got me around efficiently. Their rates were competitive, and the pick-up and drop-off process was pretty quick. For budget travelers, this could be a good option.

Elena Ivanova, Moscow, Russia

3 of 5 | ★★★☆☆ | 2024-03-11

I rented a car through Global Rent a Car during my business trip. The prices were very competitive, and I was greeted by friendly, helpful staff. The vehicle was reliable and clean, which made my travel very smooth. Overall, I am satisfied and would recommend this company to others looking for a worry-free rental.

Ahmed El-Sayed, Cairo, Egypt

1 of 5 | ★☆☆☆☆ | 2024-02-20

My rental at Global Rent a Car was frustrating due to delays during pick-up and unclear instructions about insurance coverage. The staff seemed overwhelmed and communication was poor. Although the car quality was okay, the overall stressful experience makes me hesitant to rent again from them.

Nina Patel, Mumbai, India

3 of 5 | ★★★☆☆ | 2024-02-08

Had a super chill experience renting with Global Rent a Car. The crew was real nice, explaining everything clearly and making the whole thing smooth. The car was clean, ran great, and helped me explore without a hitch. Will use again next trip!

Kai Takahashi, Tokyo, Japan

3 of 5 | ★★★☆☆ | 2024-01-28

Having rented from Global Rent a Car on two occasions, I can say they maintain a decent level of professionalism and car cleanliness. The vehicles were comfortable, and their staff guided me clearly through the terms. I’d recommend them for travelers who want straightforward service without fuss.

Amina Yusuf, Nairobi, Kenya

3 of 5 | ★★★☆☆ | 2023-12-02

Yo, renting from Global Rent a Car was honestly dope. The dudes at the counter were hella chill, plus the whip was clean and ran smooth all through my road trip. I’ll def hit them up again whenever I roll through Chile. Good people, good wheels, can't complain.

Mateo Fernández, Buenos Aires, Argentina

1 of 5 | ★☆☆☆☆ | 2023-11-07

Though I appreciated the affordable prices at Global Rent a Car, I found their customer support lacking when I needed assistance about an unexpected charge. The car was average, nothing special. If you prefer smooth communication and top-notch vehicles, I might suggest looking elsewhere for rentals.

David Smith, London, UK

2 of 5 | ★★☆☆☆ | 2023-10-22

The rental experience with Global Rent a Car was acceptable; the vehicle met my needs and was in good condition. However, when returning, there was a bit of unnecessary delay checking the car with a somewhat tedious inspection. Would appreciate a smoother drop-off procedure next time.

Lina Sørensen, Copenhagen, Denmark

1 of 5 | ★☆☆☆☆ | 2023-09-30

I found the rental experience underwhelming. The car given was old and had a strong smell inside, making the journey uncomfortable. Service was polite but didn’t compensate for the poor vehicle condition. I expected better quality from Global Rent a Car based on initial info.

Isabella Rossi, Rome, Italy

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Global Rent a Car ★★☆☆☆