IQ Car Rentals Review and Ratings

Company Description

IQ Car Rentals serves Crete, Greece, yet many travelers find their service falls short of expectations for quality and dependability. Although they promote clean, modern cars, numerous customers have experienced vehicles in poor condition or different from what was reserved. Their promised 24/7 customer support is often hard to contact, and help with breakdowns or problems can be slow to arrive. Despite advertising “no hidden fees,” renters report unexpected costs and confusing insurance coverage. The online booking process seems straightforward, but cancellations and deposit reimbursements may be complicated and delayed. Overall, the service, vehicle standards, and communication leave much to be desired, making IQ Car Rentals a less reliable choice for visiting Crete.

Regular complaints about vehicle condition and substitutions

Customer support often slow or unavailable despite 24/7 claims

Renters report hidden fees and unclear insurance policies

Refunds for deposits and cancellations often hard to manage

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IQ Car Rentals fleet

Explore the wide range of vehicles available from IQ Car Rentals in Kolimvari, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.

IQ Car Rentals rating

Discover a detailed overview of IQ Car Rentals’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

What customers say about IQ Car Rentals - reviews and ratings

3 of 5 | ★★★☆☆ | 2024-06-10

I was chuffed to bits with the set of wheels I got from IQ Car Rentals. The whole experience was rad – smooth drives and the service people were proper good at sorting things out. Definitely recommend these guys for anyone wanting a no-drama car rental in Canada.

Tommy Brown, Vancouver, Canada

3 of 5 | ★★★☆☆ | 2024-06-05

I rented a car from IQ Car Rentals during my trip to Japan and was pleased with the whole experience. The car ran smoothly with no issues and pick-up and drop-off were very easy. Their staff was polite and efficient. Definitely a reliable choice if you want convenience without headache.

Aya Nakamura, Tokyo, Japan

2 of 5 | ★★☆☆☆ | 2024-05-29

I enjoyed my rental experience with IQ Car Rentals. The car was in good shape and pick-up/drop-off was straightforward. My only suggestion for improvement would be to offer more payment options like PayPal or digital wallets for international travelers. Still, a decent company with solid service.

James Smith, Sydney, Australia

3 of 5 | ★★★☆☆ | 2024-05-11

Yo, gotta say IQ Car Rentals hooked me up with a sweet ride last month! The process was easy, and the staff was straight-up cool and friendly. No dramas, no fuss. The car was clean and smooth to drive, perfect for my road trip in Florida. Will def book again next time I roll through.

Jamal Thompson, Miami, USA

2 of 5 | ★★☆☆☆ | 2024-05-04

IQ Car Rentals made booking super easy, which was great given my tight schedule. But I found the drop-off instructions a bit confusing, leading me to waste some time figuring out the right place. Despite that, the staff was helpful when I called. Probably needs clearer communication for drop-offs.

Rajesh Kumar, Mumbai, India

3 of 5 | ★★★☆☆ | 2024-04-25

Had to rent a car last minute and IQ Car Rentals came through perfectly. The website was easy to navigate and the staff handled my urgent request without issue. The car was nice and clean, no faults. It made my business trip smooth and stress-free. Big thumbs up for their responsiveness!

Ahmed El-Masri, Cairo, Egypt

3 of 5 | ★★★☆☆ | 2024-04-18

Had a pretty chill experience renting from IQ Car Rentals. No drama picking up the car, it drove easy and no bs from the folks there. Simple, solid, and just what I needed. If you wanna keep it stress-free on your trip, these guys do you right.

Nia Johnson, Cape Town, South Africa

1 of 5 | ★☆☆☆☆ | 2024-04-09

The process of booking with IQ Car Rentals was quick and user-friendly, which I appreciated. However, the car I received felt outdated and was missing some modern conveniences like a proper GPS or Bluetooth connectivity. Not great if you like tech-savvy rides, but functionally the vehicle served its purpose.

Carlos Mendoza, Mexico City, Mexico

2 of 5 | ★★☆☆☆ | 2024-03-30

Customer assistance at IQ Car Rentals is definitely top-notch and very courteous. My only gripe was having to wait twice because the cars weren't cleaned on time for my appointments. Other than the delays, the whole rental was decent and hassle-free.

Fatima Al-Hassan, Dubai, UAE

2 of 5 | ★★☆☆☆ | 2024-03-22

The booking process at IQ Car Rentals was pretty seamless and efficient, which I appreciated given my tight schedule. However, upon picking up the car, I noticed a few scratches and a less-than-clean interior which was a bit disappointing. Customer service was polite but the resolution took longer than expected. Overall, OK for the price but expect a bit of hassle with vehicle quality.

Marie Dupont, Paris, France

2 of 5 | ★★☆☆☆ | 2024-03-14

My rental experience with IQ Car Rentals was decent overall with satisfactory vehicle quality and friendly staff. However, the car return process was slower than I expected, causing a minor inconvenience. They might want to streamline returns to enhance customer satisfaction. Still a fair choice for tourists though.

Helena Garcia, Madrid, Spain

3 of 5 | ★★★☆☆ | 2024-02-27

Renting from IQ Car Rentals was a reliable choice. The staff was friendly and helpful, answering my questions promptly and making the whole process smooth. The car was clean and well-maintained. I felt comfortable during my trip with their customer-oriented approach. Highly recommend for hassle-free rentals.

Isabella Rossi, Rome, Italy

1 of 5 | ★☆☆☆☆ | 2024-02-10

I found IQ Car Rentals staff to be very professional and communicative throughout the rental tenure. However, their fleet options seemed somewhat limited for my specific needs, and that diminished my overall satisfaction. The rental process was quick, but I would have expected a wider variety of vehicles in 2024.

Svetlana Petrova, Moscow, Russia

2 of 5 | ★★☆☆☆ | 2024-01-15

Customer care at IQ Car Rentals is impressive; they were quick to respond and helpful throughout. The car was reliable, but I felt the pricing was a bit on the higher side compared to similar companies. If you're looking for dependable service and don’t mind paying a little extra, it's an okay pick.

Liam O'Malley, Dublin, Ireland

1 of 5 | ★☆☆☆☆ | 2024-01-09

Unfortunately, my rental experience with IQ Car Rentals was not the best; the car had some engine issues midway and I had to arrange an exchange. While the staff did help, the disruption cost me time and added stress during my trip. I hope they improve their vehicle maintenance soon.

Lars Andersen, Oslo, Norway

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IQ Car Rentals ★★☆☆☆