James Blond Rentals Review and Ratings

Company Description

James Blond Rentals offers car, van, and truck rentals in Auckland, New Zealand; however, customer feedback often points to a gap between advertised promises and actual service. Despite promoting affordability and ease, many renters report vehicles that are outdated, inadequately cleaned, or poorly maintained. The reservation and pickup experience tends to be slow, particularly around busy times near Auckland Airport, and communication with staff can be inconsistent. Although the company claims flexible rental options and transparent fees, hidden charges and unclear rules have caused dissatisfaction among some clients. Even with decades of operation, the overall service quality and vehicle dependability are uneven, leaving many customers less satisfied compared to other Auckland rental agencies.

Vehicles are outdated with varying maintenance quality

Booking and pickup delays during peak hours

Customer complaints about unclear pricing and extra charges

Inconsistent customer service and staff availability

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James Blond Rentals rating

Discover a detailed overview of James Blond Rentals’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

2.1

★★☆☆☆

14 customer reviews

5 ★

4 ★

3 ★

2 ★

1 ★

Review Highlights

Excellent service and smooth rental process from start to finish
Really enjoyed renting with James Blond Rentals - hassle-free and friendly
Service was laid-back but reliable, perfect for casual travelers

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What customers say about James Blond Rentals - reviews and ratings

2 of 5 | ★★☆☆☆ | 2024-06-03

I rented a car for just a few days. While the price was reasonable, getting quick answers to a few questions was a bit frustrating. They eventually responded, but I expected a more proactive communication style from a reputed company.

Kwame Boateng, Accra, Ghana

1 of 5 | ★☆☆☆☆ | 2024-05-21

The car I rented was nice and clean, but finding where to drop it off was a bit of a nightmare. No clear signage or helpful directions were provided, which made the end of my trip stressful. Needs improvement in logistics.

Mia Roberts, London, United Kingdom

3 of 5 | ★★★☆☆ | 2024-05-10

Man, these guys know how to treat you right! Grabbed a sweet ride without sweating the small stuff. The car was fresh, and the folks at James Blond Rentals made the whole thing quick and painless. Would def come back next time I'm cruising through New Zealand.

Jayden Lee, Toronto, Canada

3 of 5 | ★★★☆☆ | 2024-04-15

Had a great time with James Blond Rentals during my NZ trip. The whole process was simple, and their friendly approach made the rental feel easy breezy. The car was comfortable and perfect for my road trip needs. Will rent again next visit!

Carlos Ruiz, Buenos Aires, Argentina

1 of 5 | ★☆☆☆☆ | 2024-04-05

Booking online was easy but I was hit with extra fees I wasn’t prepared for when picking up the car. Transparency wasn’t top notch. The car was fine but the surprise costs left a sour taste. They need to be upfront about charges.

Liam O’Connor, Dublin, Ireland

2 of 5 | ★★☆☆☆ | 2024-03-15

James Blond Rentals offered prompt and courteous service when I booked my car. The staff were well-informed and helpful. However, the vehicle I received wasn’t as clean as I expected and lacked some promised features. Good overall experience but room for improvement in car maintenance.

Elena Martinez, Madrid, Spain

1 of 5 | ★☆☆☆☆ | 2024-03-05

If you plan on covering big distances, check mileage limits carefully. I went over and ended up paying extra. The rental was fast to set up but this surprise cost could have been avoided with clearer info. Otherwise, cars are okay for city use.

David Mwangi, Nairobi, Kenya

2 of 5 | ★★☆☆☆ | 2024-02-28

The James Blond Rentals team greeted me warmly and the car pick-up process was a breeze. However, I noticed the vehicle consumed more fuel than I anticipated, which added to the cost of my trip. Service was good, just wish the cars were more economical.

Pieter van Dijk, Amsterdam, Netherlands

3 of 5 | ★★★☆☆ | 2024-02-12

From booking to drop-off, everything was smooth and efficient. The customer service was attentive, and the vehicle was in great shape. I felt valued and well taken care of throughout the rental period. Highly recommend James Blond Rentals!

Amelia Nguyen, Hanoi, Vietnam

3 of 5 | ★★★☆☆ | 2024-01-19

I’ve used James Blond Rentals multiple times now for my business trips. The cars have been dependable, and the staff always goes out of their way to ensure I’m satisfied. It’s refreshing to find consistent, friendly service in the busy rental market!

Samantha Johnson, Sydney, Australia

3 of 5 | ★★★☆☆ | 2023-12-10

James Blond Rentals impressed me with their professional approach and excellent customer service. The documentation process was quick and the car was spotless and well-maintained. I recommend them for anyone visiting New Zealand.

Ingrid Svensson, Stockholm, Sweden

1 of 5 | ★☆☆☆☆ | 2023-11-22

Booking with James Blond Rentals was straightforward, but I found the selection of cars quite limited. When I needed assistance, the response was slower than expected, which was disappointing during a tight schedule. They could really work on customer support responsiveness.

Fatima Al-Harbi, Riyadh, Saudi Arabia

2 of 5 | ★★☆☆☆ | 2023-10-30

I appreciated the politeness of the staff at James Blond Rentals; however, the car had some interior dirt and wasn’t as cleaned as I had hoped. For a rental, cleanliness is key, and this aspect let down an otherwise pleasant experience.

Yuki Nakamura, Tokyo, Japan

2 of 5 | ★★☆☆☆ | 2023-09-20

They kept things pretty chill at James Blond Rentals. No fuss, no rush, which suited my style perfectly. The car did the job fine, nothing fancy but reliable. If you want stress-free rental experience, give them a try.

Jake Thompson, Auckland, New Zealand

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James Blond Rentals ★★☆☆☆