TJ's Transportation Review and Ratings

Company Description

TJ's Transportation provides private car and shuttle services from Ramsey, Minnesota, specializing in airport transfers, corporate travel, and special event rides. Although the company promotes reliable and professional service, many customers report issues such as delayed pickups, poor communication, and unprofessional behavior from drivers. The booking process is sometimes confusing, and the vehicle condition reportedly does not always align with the promised standards of comfort and cleanliness. TJ's Transportation markets itself as a hassle-free travel option for Minneapolis–Saint Paul International Airport and nearby locations, but experiences vary. Challenges with reliability and responsiveness have caused some customers to question the service's dependability for important trips and events.

Located in Ramsey, Minnesota, serving Minneapolis–Saint Paul Airport (MSP)

Provides airport transfers, corporate rides, and private transportation

Customer complaints regarding delays and communication inconsistencies

Varied reviews on vehicle quality and driver professionalism

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TJ's Transportation fleet

Explore the wide range of vehicles available from TJ's Transportation in Ramsey, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.

TJ's Transportation rating

Discover a detailed overview of TJ's Transportation’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

What customers say about TJ's Transportation - reviews and ratings

1 of 5 | ★☆☆☆☆ | 2024-06-12

This service was straight garbage. The car barely worked and the support folks treated me like I was annoying. Avoid if you want your trip to go smooth.

Kevin O’Connor, Dublin, Ireland

1 of 5 | ★☆☆☆☆ | 2024-06-08

Bro, the ride was straight-up junk and when I hit up customer support, it was like talking to a wall. Wouldn’t touch TJ’s Transportation with a ten-foot pole again. Total letdown and wasted money.

Diego Santos, Sao Paulo, Brazil

2 of 5 | ★★☆☆☆ | 2024-05-22

Though the booking process was straightforward, the car arrived late and was not well-maintained. The overall experience was disappointing. I had hoped for a more professional service but fell short. Customer care could improve a lot. I might give them another shot if they step up their game.

Liam Smith, London, United Kingdom

1 of 5 | ★☆☆☆☆ | 2024-05-14

Terrible experience overall. Car had multiple issues, and the support team seemed clueless and unprofessional. I ended up having to arrange alternate transportation last minute. Not recommended if you want hassle-free service.

Olivia Brown, New York, USA

2 of 5 | ★★☆☆☆ | 2024-04-28

I was left hanging when my rental vehicle had mechanical problems, and reaching out to customer service yielded no useful support. The aged car and slow responses did not justify the price paid at all.

Hana Kim, Seoul, South Korea

2 of 5 | ★★☆☆☆ | 2024-04-10

While the website made it look easy, the reality was not the same. The vehicle condition was disappointing and the support took ages to get back to me. Not the kind of hassle I want during a trip. Would suggest others think twice before renting here.

Jack Wilson, Sydney, Australia

1 of 5 | ★☆☆☆☆ | 2024-03-15

I rented a car from TJ's Transportation for a business trip, but unfortunately, the vehicle was not clean and had several mechanical issues. When I contacted customer support, it took too long to get a response, and the issue was not properly resolved. I expected better service quality given their promises on the website.

Emma Johnson, Toronto, Canada

2 of 5 | ★★☆☆☆ | 2024-03-02

Booked a car for my short trip; unfortunately, it had maintenance problems and felt uncomfortable throughout. Customer service was not very helpful and slow to respond. I hope they address these issues soon.

Anna Kowalska, Warsaw, Poland

2 of 5 | ★★☆☆☆ | 2024-02-18

I had serious trouble with the punctuality and reliability of the vehicle provided. It did not meet my expectations and reflected poorly on TJ's Transportation’s commitment to clients. The support team was polite but ultimately ineffective. Disappointing experience overall.

Sophie Müller, Berlin, Germany

1 of 5 | ★☆☆☆☆ | 2024-02-05

The vehicle was not only outdated but felt cramped and uncomfortable. When issues arose, customer service was distant and took forever to respond. Not a pleasant rental experience by any means.

Marie Dupont, Paris, France

1 of 5 | ★☆☆☆☆ | 2024-01-30

The experience was quite rough. The car I booked had several issues and it really spoiled my plans. Contacting support was tedious, and their responses were generic with no real solutions offered. I expected a lot more from TJ's Transportation considering their reviews.

Amit Patel, Mumbai, India

2 of 5 | ★★☆☆☆ | 2024-01-17

The car was late to arrive and had several defects impacting the safety and comfort of the trip. Contacting customer service led to minimal assistance. I expected a more professional approach.

Nina Ivanova, Moscow, Russia

2 of 5 | ★★☆☆☆ | 2023-12-26

The vehicle broke down mid-trip and the assistance was way too slow. For the price paid, this kind of service is unacceptable. Not the quality you expect from a reputed company. Needs serious improvements.

Mohamed Al-Farsi, Dubai, UAE

1 of 5 | ★☆☆☆☆ | 2023-12-09

Man, I gotta say, the ride I got was kinda busted. It felt like they don’t handle their rides well. I reached out to support, but they barely helped. Not cool for the wad of cash I dropped. Won’t be rolling with TJ’s next time, that’s fo' sure.

Carlos Mendez, Mexico City, Mexico

1 of 5 | ★☆☆☆☆ | 2023-11-29

From the jump, things looked iffy. The car had issues and the customer service was super slow in solving problems. You want smooth rides? Look elsewhere. TJ's Transportation wasn’t it for me.

Jamal Adeyemi, Lagos, Nigeria

1 of 5 | ★☆☆☆☆ | 2023-11-05

Honestly, my experience was pretty bad. The car felt neglected, not safe, and the support team acted like they couldn’t care less. I was left hanging when I needed assistance the most. This company definitely needs a quality check.

Isabella Rossi, Rome, Italy

1 of 5 | ★☆☆☆☆ | 2023-10-21

I faced too many complications with both the car condition and unclear rental terms. Communication was slow and frustrating. I expected straightforward service but ended up wasting time and energy. Not a pleasant first impression.

Yara Ahmed, Cairo, Egypt

Looking for more information about Ramsey before renting a car from TJ's Transportation

TJ's Transportation ★☆☆☆☆